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Industries  /  Restaurants & Hospitality

Answer every call during the rush and turn diners into regulars.

During service the phone is the last thing anyone can get to, and every unanswered call is a lost reservation, catering order, or private event. We build the system that answers, captures, and follows up so nothing is left ringing.

Where restaurants lose revenue

Not from the food. From calls and inquiries no one has time to answer.

01
The phone rings out during service

When the dining room is slammed, reservation and order calls go unanswered and walk down the street.

AI call handling that answers every time, shares hours, and takes or routes the request.
02
Catering and private-event inquiries slip

High-value catering leads come by phone and email and get lost between shifts.

Automatic capture and follow-up so no big-ticket event inquiry falls through.
03
No system to bring guests back

A great first visit and then nothing, so guests forget you exist.

Guest lists and win-back campaigns that turn one visit into a habit.
04
Reviews drive traffic but go unmanaged

New diners choose on reviews, and yours are not keeping pace with the crowd.

Automated review requests that build the reputation that fills tables.

One connected system

What we build for restaurants

A system that protects the phone, captures every inquiry, and keeps guests coming back.

AI call handling that answers during the rush with hours, directions, and reservations.

Reservation and waitlist capture that routes to your team or booking tool.

Catering and private-event inquiry capture with fast, automated follow-up.

Missed-call text-back so a busy signal never becomes a lost guest.

Review automation to build the reputation that drives foot traffic.

Guest reactivation and win-back offers that turn first visits into regulars.

A website and landing pages built to convert hungry local searchers.

Local SEO and Google Business Profile work so you show up at mealtime.

Copper Kettle, a complete restaurants build by DigeWorks
Copper Kettle · built by DigeWorks

Watch it run

How it works during a Friday rush

A real example of the system working the phones so your team can work the floor.

7:15pm: the dining room is full and the phone rings. Your AI answers instantly with hours and availability.

It takes the reservation or routes a catering inquiry to the right person, without pulling a server off the floor.

The guest is added to your list so you can reach them again with the right offer.

The next morning, a review request goes out while the meal is still a good memory.

Weeks later, a win-back message brings them back for another visit.

Common questions

Do you integrate with our reservation or POS system?

Where it makes sense, yes. What we build can be configured to work with your booking and point-of-sale tools, so reservations and guest data flow into one place instead of scattering.

Can it handle catering and private-event leads?

Yes. Those high-value inquiries get captured and followed up automatically, so a big event does not get lost between shifts.

We have multiple locations. Does that work?

Yes. We can route calls and inquiries by location and give you one central view of what is working across all of them.

Will the AI sound right for our brand?

We tune the voice and script to match your restaurant, and it hands off to a person whenever something needs a human touch.

Can it handle the phone during the dinner rush and after we close?

That is when it earns its keep. The AI answers hours, directions, reservation requests, and order questions while your host is seating a party of eight, and it keeps answering after the last ticket is closed. Anything it should not handle, like a complaint or a large party with special requests, gets passed to a person with the details already collected. Fewer calls go to voicemail on a Friday night.

How do you get us more reviews without breaking Google's rules?

By asking every guest the same way, at a moment you choose, with a one-tap link to your review form and one reminder if they forget. No filtering by who seemed happy, no free dessert for a five-star, no written reviews from anyone but the guest. Bad reviews get flagged the same day with a calm draft reply for you to approve, which often does more for trust than the good ones.

Stop letting the phone ring during service.

Book a call. We will show you how many calls and inquiries are getting missed, and how to capture them.