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Capabilities  /  Reviews and reputation

The review gets asked for. Every job, at the right moment.

Review automation sends a short, personal request to the customer at the right moment after the job, with a one-tap link to your Google Business Profile, and follows up once if they forget. Happy customers leave reviews when asking is easy and timely. DigeWorks builds the ask into your workflow, keeps it compliant, and shows you the results every month.

Watch it run

2:15 PMJob marked complete by the tech from the driveway.
2:26 PMHi Dana, thanks for choosing BlueWrench today. If everything went well, a quick Google review would mean a lot to Mike and the crew. Takes 30 seconds: [link]
Two days laterOne gentle reminder if no review yet. Then it stops.
Same weekNew five-star review, mentioning the tech by name. Owner notified. Response posted.

The ask rides the job completion, not a memory. Wording is yours.

Why the best-reviewed company is usually the one that asks

Reviews decide ties. When three companies look the same in the search results, the one with more recent reviews gets the call.

The window is short. The best moment to ask is the same day, while the experience is fresh. A week later the customer has moved on.

Asking is a system, not a personality trait. The crew is busy. The ask should happen because the job was completed, not because someone remembered.

One connected system

What we build

Automatic review requests triggered by job completion, invoice paid, or appointment done, with timing you approve.

A one-tap link straight to your Google review form, plus other platforms where they matter for your trade.

Personal wording that names the tech or the job, and one follow-up if there is no review yet.

Review monitoring and alerts, so you see every new review the day it lands.

Response drafts for every review, good or bad, ready for a human to approve and post.

Reviews pulled onto your website automatically, where new customers are deciding.

Referral asks that ride the same moment, with a simple way for the customer to pass your name along.

Monthly reporting on asks sent, reviews landed, rating trend, and response time.

The rules we keep

No review gating. Everyone who is asked gets the same link, whether they were happy or not. Filtering by sentiment first violates Google's policies and we do not do it.

No incentives for reviews. A thank-you is fine. A discount for a review is not.

No fake reviews, ever, and we do not work with anyone who wants them.

Common questions

Is automated review requesting allowed by Google?

Yes, asking customers for reviews is allowed. What is not allowed is gating (only asking happy customers), incentivizing, or writing reviews for people. Our setup follows the policy.

What if we get a bad review?

You are alerted the same day with a draft response written to be calm and specific. A thoughtful public reply to a bad review often does more for trust than ten silent good ones.

When does the request go out?

Usually the same day the job is completed, at a time that suits your customers. You set the trigger and the timing. One reminder follows if needed, then it stops.

Can it request reviews on other sites besides Google?

Yes. Where your customers look, such as Yelp, Facebook, or an industry platform, we can rotate or add links. Google is usually first because it drives the most calls.

Does it work with our field-service or practice software?

The trigger can be configured to work with job completion in tools like Jobber, Housecall Pro, or a practice management system, or with our own pipeline.

Turn finished jobs into your reputation.

Book a call. We will look at your review count and recency against the companies you compete with, and show you what the ask would look like.