Turn more calls, clicks, and inquiries into booked customers.

DigeWorks builds and connects the website, CRM, phone, communication, marketing, automation, and AI systems that help service businesses get found, respond faster, and follow up consistently. One connected system, built around how your business actually works.

Built & managed for you One platform, fully connected Customized to your industry

Headquartered in Deerfield Beach, Florida. Serving service businesses nationwide.

DigeWorks · after-hours call
Live
New text · 7:42 PM · Apex Air & HeatHey, my AC just died and it's 84 in the house. Any chance someone can come out tonight?
Apex Air & HeatSo sorry to hear that! I can get a tech out this evening. Does around 6 PM work for you?
CustomerYes, 6 works. We've got a newborn, so the sooner the better.
Apex Air & HeatYou're booked for 6 PM. Confirmation sent, and Mike will text when he's on his way.
New text · 2:15 PM · Lumen Skin StudioHi! Any way I can move my Thursday facial to Friday?
Lumen Skin StudioOf course! Friday I have 1:15 or 4:00 with Jess. Which works better for you?
Customer1:15 is perfect, thank you!
Lumen Skin StudioDone, you're set for Friday at 1:15 with Jess. I'll send a reminder the day before. See you then!
Answered, booked, logged automatically
Review requested
Pipeline updated

One system instead of a dozen disconnected tools

Website CRM & Pipeline Business Phone Email & SMS Booking & Reservations Local SEO Reviews Automation AI Voice & Chat Reporting
The Problem

The opportunities are already coming in. They're slipping through the cracks.

Most service businesses lose more revenue to slow response and disconnected tools than to a lack of marketing. The fix isn't more software. It's one system that catches every opportunity and moves it forward.

Calls and messages go unanswered

You're with a customer, it's after hours, the line is busy. The caller hangs up and reaches out to the next business on the list.

Leads wait too long for a reply

Speed wins the customer. When follow-up takes hours instead of seconds, the opportunity is usually gone before you ever respond.

Tools that don't talk to each other

Website, phone, calendar, inbox, and spreadsheets all live in separate places. Things get dropped in the gaps between them.

Past customers and reviews ignored

A database full of past customers earns nothing, and happy customers never get asked for the review that would win the next one.

The Customer Journey

We build the system that moves a customer from first contact to referral.

Every step below is a place where businesses win or lose customers. DigeWorks connects them into one path so nothing falls through.

1

Get Found

Website, local SEO, and Google Business Profile so the right customers find you first.

2

Make Contact

Call, form, chat, or text. Every channel captured in one place.

3

Fast Response

Instant reply by AI or automation, day or night, before they call a competitor.

4

Book or Reserve

Appointments, reservations, estimates, and service requests scheduled automatically.

5

Follow Up

Reminders, nurture, and no-show recovery so booked stays booked.

6

Become a Customer

Clean pipeline and handoff so your team closes more of what comes in.

7

Leave a Review

Automatic review requests that build the reputation that wins the next customer.

8

Return & Refer

Reactivation and referral campaigns that turn one job into the next three.

The exact journey is tailored to your industry. A restaurant's path looks different from a roofer's or a medspa's, and we build for yours.

Who We Serve

Built around how your business actually works.

We focus on service businesses where response speed, follow-up, reputation, and retention directly drive revenue.

Home Services

Emergency calls missed during peak season and estimates that never get a follow-up.

Capture every call, follow up on estimates, automate reviews, reactivate past customers.

Restaurants & Hospitality

Calls unanswered during the rush and catering or reservation inquiries that get lost.

Handle routine calls, route reservations and catering leads, monitor and grow reviews.

Medspas & Wellness

Consultation requests answered too slowly and unused customer databases.

Improve consultation follow-up, reminders, reviews, and non-clinical reactivation.

Dental Practices

New-patient inquiries missed and no-shows that quietly drain the schedule.

Improve inquiry handling, appointment requests, no-show recovery, and attribution.

Chiropractic & Mobility

New-customer calls missed and consultation requests left without follow-up.

Capture inquiries, request appointments, recover no-shows, and grow reviews.

Fitness & Personal Care

Trial and class inquiries that go cold and memberships that lapse unnoticed.

Book trials and consults, reduce no-shows, request reviews, reactivate members.

Automotive Services

Quote requests sitting unanswered and service customers who never come back.

Capture quotes, missed-call text-back, service reminders, reviews, reactivation.

Professional & Local

Consultation leads that go quiet and proposals that never get a second touch.

Schedule consults, follow up on proposals, request reviews and referrals.

Multi-Location & Franchise

Leads routed to the wrong location and no central view of what's working.

Location routing, central CRM, per-location pipelines, and shared reporting.

Not sure if you're a fit? If your business runs on inbound calls, bookings, follow-up, and repeat customers, there's a good chance we can help. Let's talk.

Solutions

Solutions built around your business stage.

Launch, build, grow, scale. Every solution is customized to your industry, systems, and goals, so you only pay for what your business actually needs. Pricing is by custom proposal.

Launch

Start the business

Turn your idea into a real, professional business with the essentials in place.

Best for new owners, side businesses going official, and solo operators.

  • Formation & EIN filing assistance
  • Logo & brand identity
  • Domain & business email
  • Google Business Profile setup
Start my business
Foundation

Build the system

The website and CRM system to capture, manage, and follow up on every opportunity.

Best for owner-operated businesses replacing an outdated site or spreadsheets.

  • Conversion-focused website
  • CRM, pipeline & booking
  • Business phone & missed-call text-back
  • Reminders & review requests
Build my foundation
Growth

Drive growth

More visibility, stronger follow-up, better conversion, and customer reactivation.

Best for established local businesses in competitive markets.

  • Local SEO & GBP management
  • Multi-step nurture & reactivation
  • Review acceleration & referrals
  • Reporting & monthly strategy
Grow my business
Scale

Scale the operation

AI, advanced automation, and connected systems to operate at a higher level.

Best for high-volume, multi-location, and multi-team operations.

  • AI voice receptionist & chat
  • Advanced routing & lead scoring
  • Zapier, Make, n8n & API integrations
  • Custom dashboards & priority support
Scale my operation

Every engagement is scoped to you. Request a custom proposal and we'll recommend the right combination, with clear pricing and any usage or third-party costs spelled out up front.

Services

Everything organized around one thing: more customers, less busywork.

We don't sell a pile of features. We connect the right capabilities into a system that runs your customer journey end to end.

Get Found

Show up where your customers are searching, and turn that visibility into booked work.

WebsiteLocal SEOGoogle Business ProfileLanding pages

Capture Every Opportunity

Every call, form, chat, and text lands in one place, tagged by source so nothing is lost.

FormsBusiness phoneCall trackingWebsite chat

Respond & Book

Answer fast, qualify, and schedule automatically, even while you're on a job or closed for the night.

AI voiceMissed-call text-backBookingReservations

Follow Up & Convert

Nurture, estimate follow-up, and no-show recovery so more opportunities become customers.

CRM & pipelineLead nurtureNo-show recoverySales automation

Retain & Reactivate

Turn one job into the next. Reviews, referrals, and campaigns that bring customers back.

Review automationReactivationReferralsSeasonal campaigns

Connect & Scale

Tie your tools together and report on what's working, with automation that grows with you.

Zapier / Make / n8nAPIs & webhooksCRM migrationDashboards
How It Works

A clear path from where you are to a system that runs.

No tech headaches and no guesswork. We map it, build it, and manage it with you.

1

Free Growth Audit

We learn your business, map where opportunities are leaking, and recommend exactly what to build first.

2

We Build & Connect

We set up your website, CRM, communication, automation, and AI, fully integrated with your existing tools.

3

We Manage & Optimize

Your system goes live, we monitor it, and we keep improving it as your business grows.

Enterprise-grade experience, focused on local businesses.

DigeWorks is led by an operator with nearly two decades improving the systems behind growing companies, from startups to the Fortune 500. We bring that same rigor to service businesses, without the enterprise complexity or the agency runaround.

Straight answers, not inflated promises

We tell you what a system can and can't do for your business. We never guarantee leads or rankings, and we report honestly on what's working.

One point of contact

You work directly with the person building your system, not a rotating support queue or an offshore ticket line.

Your data stays yours

Clear ownership of your CRM, contacts, content, and phone number from day one. If we ever part ways, you keep what we built.

Transparent pricing

A clear custom proposal with any usage and third-party costs spelled out up front. No invented packages, no hidden fees.

As we publish verified client results, they will appear here. We do not use stock photos or invented testimonials.

Why DigeWorks

Not another agency. A hands-on systems partner.

One connected system, not duct tape

Website, CRM, phone, marketing, and AI built to work together, so opportunities stop falling through the gaps.

Done for you, end to end

We build, connect, and manage it. You stay focused on running your business, not wrangling software.

Built for your industry

We tailor the journey, automations, and AI to how your specific business wins and keeps customers.

Focused on what moves revenue

We measure opportunities captured, customers booked, reviews earned, and time given back to you.

Technology should make your business easier to run, not harder.

For nearly two decades I've helped companies grow by improving the systems behind their business, from startups to Fortune 500s, including work with HubSpot, IBM, Ion Interactive, and GovSpend. What surprised me is that the problems slowing down enterprises are the same ones local businesses fight every day: the phone rings after hours and no one answers, leads come in but never get a follow-up, and five different apps each hold a piece of the customer journey.

I've lived it from the other side too, hiring plumbers, electricians, and contractors and watching good, busy businesses lose work simply because they'd outgrown their systems. That's why I built DigeWorks: so every lead, call, text, estimate, appointment, and review lives in one place instead of scattered across apps. We don't build complicated systems. We build simple systems that solve complicated problems, and give you your time back.

Marc · Founder, DigeWorks

FAQ

Questions, answered.

What exactly does DigeWorks do?+
We design, build, connect, and manage the systems your business uses to get found, capture opportunities, respond and book, follow up, and keep customers. That can include your website, CRM, business phone, email and SMS, booking, local SEO, reviews, automation, and AI, all working as one connected system.
Do I have to replace my current tools?+
Usually not. We integrate with your existing number, calendar, and tools wherever it makes sense, and consolidate the rest so nothing falls through the cracks. On your discovery call we map what to keep, connect, or replace.
How much does it cost?+
Every business is different, so pricing is by custom proposal. We scope the right combination of website, CRM, communication, automation, AI, and support for your stage and goals, and spell out any usage or third-party costs up front. No invented packages, no hidden fees.
Will the AI sound robotic to my customers?+
Our AI voice and chat are tuned to sound natural and on-brand. They handle routine questions, capture details, and book appointments, and they hand off to your team when something needs a human. We configure and test them against how your business actually operates.
Do you work with healthcare-adjacent businesses like medspas or dental?+
Yes, for non-clinical growth and operations: marketing, general inquiries, consultation requests, reminders, reviews, and reactivation. We use minimum-necessary data and keep sensitive medical information out of general forms and the CRM. We do not claim compliance certifications without verified configuration, and clinical intake is routed to an appropriate system.
Do you guarantee leads or rankings?+
No, and you should be cautious of anyone who does. We build systems designed to capture more opportunities and operate more efficiently, and we report honestly on what's working so we can keep improving it.

Let's build the system that captures what you're missing.

Book your free growth audit. We'll map where opportunities are leaking and show you exactly what we'd connect first, with a clear, custom proposal.