Where caterers lose events
Not on the food. In the date check that sits unanswered, the proposal that never turns into a deposit, and the headcount that changes the night before.
Sunday night, four inquiries about the same date. The caterer who confirms availability and offers a tasting first gets the event.
✓Instant availability replies and tasting booking, even when the kitchen is closed.You send a $9,000 proposal, the client says it looks great, and the date is never held because nobody chased the deposit.
✓Proposal and deposit follow-up that turns a yes into a held date.The office manager who ordered lunch for forty last quarter has forgotten your name.
✓Corporate reorder campaigns timed to the meetings and holidays they are already planning for.Headcount shifts, a dietary note comes by text, and the kitchen finds out at 6am.
✓Final-count and detail confirmations sent a week out, so the kitchen plans from the real numbers.One connected system
What we build for caterers and event companies
One system that answers the date check, follows the proposal to a deposit, confirms the details, and brings the corporate accounts back.
A website with menus and event galleries built to turn wedding, corporate, and party searches into inquiries.
Instant inquiry response that confirms the date, captures the event details, and books the tasting or call.
AI chat and voice that answer questions about minimums, service styles, and availability, day or night.
Proposal follow-up and deposit reminders that hold the date instead of hoping.
Final headcount, dietary, and timeline confirmations sent automatically before every event.
Corporate reorder and holiday campaigns for the accounts that already know your food.
Review requests that go out the morning after the event, while the guests are still talking.
Local SEO and Google Business Profile work so you show up for catering searches in your area.
The pieces, explained: websites · missed-call text-back · the AI receptionist · follow-up automation · reviews · local SEO
Watch it run
How it works on a Sunday-night wedding inquiry
A real example of the system carrying one event from the date check to the deposit to the day.
9:48pm: a bride submits “Are you available June 14 for about 120 guests?” Your system replies in seconds, confirms the date is open, and offers a tasting next week.
It captures the venue, guest count, and service style, and puts the tasting on your calendar with the details attached.
After the tasting you send the proposal. The system follows up at day three and day seven, and the deposit link holds the date the moment they pay.
A week before the event, a final-count and dietary confirmation goes out, and the kitchen plans from the real number.
The morning after, a review request goes out, and the venue coordinator who was tagged on the event enters a referral track.
Common questions
Do you work with our event management software?
Where it makes sense, yes. What we build can be configured to work with tools like Tripleseat, HoneyBook, and Caterease, so inquiries, proposals, and event details flow through one system. We connect the rest so your website, phone, and calendar work together.
Wedding season and the holidays are back to back. Can the system keep up?
Yes. Instant response handles the inquiry surge so a date check never waits until Monday, and the confirmation sequences run on their own while the kitchen is buried in December. The slow months get corporate reorder campaigns.
Can it answer questions about menus and minimums?
Yes, within what you tell it. It can share service styles, minimums, and general pricing ranges, and it hands off to your event lead for a custom menu conversation.
Will clients feel like they are being chased?
No. The follow-up is written in your voice and paced to how events are actually planned, so it reads as attentive, not pushy. Anyone who wants to talk gets a person.
We are a small catering kitchen. Is this overkill?
No. A small kitchen is the one where the chef is also the salesperson and the Sunday-night inquiry waits until Tuesday. The system answers and follows up so you can be in the kitchen.
See where your event inquiries are going to someone else.
Book a call. We will map where date checks and proposals are slipping away and show you what we would connect first.